Cancellation policy.
We reserve your appointment just for you. Here is what to expect if plans change, you arrive late, or you miss your visit.
A little notice goes a long way.
These policies protect the time set aside for every client and artist.
- 01
A 50% deposit reserves your appointment
A card on file and a 50% deposit are required when you book. Your deposit is applied to your service at the appointment.
- 02
Changes more than 24 hours ahead
Cancel or reschedule more than 24 hours before your appointment and your deposit can be refunded or transferred.
- 03
Changes within 24 hours
Cancellations within 24 hours are charged 50% of the scheduled service.
- 04
More than 15 minutes late
More than 15 minutes late is considered a no-show. The appointment is cancelled and the no-show policy applies.
- 05
No-call, no-show
No-call, no-shows are charged 100% of the scheduled service.
- 06
Three or more late cancellations or no-shows
Future appointments must be paid in full at the time of booking.
Need to make a change?
Call or text your studio as soon as you can. We will help you reschedule and confirm what happens with your deposit.